Picker Plus Urgent Care

Improve patient loyalty, quality outcomes and financial performance.

NRC Picker knows that loyal patients are the best marketers – they return to you for future care and they recommend your clinic to others. That’s why NRC Picker developed a program to increase repeat visits by satisfied and happy patients.

Picker Plus Urgent Care

  • Picker Plus Urgent Care measures the experiences of your patients to help you to identify areas needing the most improvement.
  • By enhancing the quality of care provided at your clinic, you’ll do more than just spur repeat visits. Enhanced profitability from increased efficiency and fewer malpractice claims are sure to follow.
  • Think of Picker Plus Urgent Care as a community outreach program that seeks patient feedback to enable you to better deliver quality, patient-centered care. What patient wouldn’t want to come back for that?
  • With Picker Plus Urgent Care, you’ll drive complete experience improvement with our industry-leading reporting tool suite: Catalyst.

Catalyst Web-Based Reporting

  • Pushes red-yellow-green patient experience stoplight reports directly to your emai
  • ldentifies key drivers of core measures (overall clinic rating, likelihood to recommend)
  • Provides prescriptive improvement plans to help caregivers and providers improve
  • Features an online improvement planning tool to create specific action plans with goal-setting, activities, responsibilities and due dates
  • Recognizes and rewards caregivers for documented achievement in providing patient-centered care with the filter code Positive Recognition
  • Highlights the true voice of the patient by filtering patient comments by topic or date

NRC Picker member benefits

  • Allows participation in regional networking events and interactive educational webinars
  • Supplies updates to Consumer Assessment of Healthcare Providers and Systems (CAHPS) initiatives via quarterly Community Calls
  • Provides access to the annual NRC Picker Symposium and monthly FOCUS eNewsletter
  • Offers linkage to NRC Picker’s network of healthcare professionals and industry best-practices

 

Contact us today for more information about Picker Plus Urgent Care at 800.388.4264 or send us an email.