NRC Picker believes patient-centered care is about engaging the patient, the family, the caregiver and the physician in the entire healthcare experience.

That’s why we provide a holistic approach to measuring and improving patient-centered care. Not only do we measure your patients’ experience using the Eight Dimensions of Patient-Centered Care, we simultaneously measure your physicians’ and employees’ engagement using those same eight dimensions.

We provide you with information about the most important aspects of the patient experience, because education and best practices around patient-centered care can be critical in clinical outcomes and the overall patient experience.

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Partner Testimonials

"Whenever we have a question or concern, NRC Picker representatives respond quickly, and they’re always keeping us informed about our data and future improvements. Plus, our return rates are above average.”

Kimberly Plitsch, RNC, BSN
Customer Experience Manager
Memorial Hospital

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