Home Healthcare CAHPS (HHCAHPS)

Improve quality outcomes and patient satisfaction with our Home Health Care CAHPS solution

Home Health CAHPS (HHCAHPS) is the Medicare requirement for home health agencies to collect standardized patient satisfaction data. NRC Picker is partnered with OCS HomeCare, a CMS-approved HHCAHPS vendor. We offer a reliable, affordable and powerful solution for easy compliance, value-added patient experience reporting and the most meaningful performance improvement benchmarking available.

NRC Picker is a CMS-approved HHCAHPS vendor

Home health providers were required to start a “dry-run” with a CMS-approved HHCAHPS vendor in 2010. Agencies failing to comply with the HHCAHPS mandate will receive Medicare reimbursement rates reduced by 2 percent.

NRC Picker is the only vendor that provides integrated patient satisfaction, clinical, financial and operational benchmarks in one interactive platform. Our solution provides:
•    Consistent, competitive flat fee pricing
•    Cost-effective patient experience survey compliance
•    Clear, industry-leading patient experience reporting
•    Benchmarking from the most accurate HH CAHPS comparative database
•    Expert home health support, implementation and educational services

Contact Scott Smith by email or call 206.569.3215 for more information.