FOCUS eNewsletter
NRC Picker FOCUS is designed to supply clients with a complete portfolio of evidence-based best practices, process improvements and relevant resources – all focused on high-quality, patient-centered care.
At NRC Picker, it’s our guiding philosophy to add value to clients’ daily operations. Our client-only monthly eNewsletter does just that, offering information and resources focusing on what matters most to the patient. Pushed directly to clients’ inboxes at the beginning of each month, FOCUS is available in both HTML and text-based formats, with preview articles linking directly to NRC Picker’s website. Free archives of the eNewsletter are conveniently located on our Improvement Portal, simplifying your efforts to deliver patient-centered care.
The following standard FOCUS article topics help you better focus on the patient experience:
- Third-party improvement experts, such as Wendy Leebov, patient experience advocate, author and consultant, offering exclusive access to concrete patient experience tools
- NRC Picker white papers and case studies
- Results of NRC Picker research studies
- National performance distinctions earned by members
- Highlights of industry trends
- Information on various CAHPS initiatives
- Catalyst updates
- NRC Picker company news
-
Access to NRC Picker’s complete event calendar, such as upcoming dates and past event takeaways, including:
- NRC Picker’s annual Symposium
- Regional networking events
- National industry conferences
- CAHPS community calls
- Path to Patient-Centered Care Webinars - Plus, we regularly feature NRC Picker client improvement stories, focusing on the successes and experiences of other organizations like yours.
Partner Spotlight
“There are so many nuggets of wisdom included in each issue of NRC Picker’s FOCUS. I particularly like the articles featuring hospital improvement projects and Wendy Leebov’s best practices because they provide actionable tools that I share with a number of our employees, from vice presidents and directors, to managers and frontline caregivers. The newsletter is a great resource for relationship-building, too. For example, when I’m consulting with a unit about improving patient experience scores, they don’t always know where to start; so, I present them with strategies shared in FOCUS. We’ve all benefitted from the education. I just wish it came more often!”
Sue Adams
Quality Improvement Specialist
Children’s Hospital of Wisonsin
Sign Up!
The timely, relevant and actionable insights provided in FOCUS undoubtedly enhance efforts to measure and improve the most important aspects of the patient experience. To sign up to receive FOCUS, click here.
