Pages - ContinuumOfCare

Partner Spotlight

"Using NRC's unique suite of instruments, my staff and I have the ability to track not just lead indicators for all things like overall quality of care, but we can use the versatile web portal to customize reports and develop indicators at a program level for specific initiatives our staff is working on. NRC and Southlake Regional Health Centre truly have one common goal: providing outstanding healthcare through unequaled patient satisfaction."

-- Barbara Kendrick
Director, Quality Planning
Southlake Regional Health Centre

NRC Picker Web Survey

To access your NRC Picker Patient Experience and Employee Satisfaction Web Surveys please click here.

NRC Picker offers a suite of assessments across the care continuum, allowing consistent measurement of your patients’ experiences. In addition to our patient experience surveys, we offer employee and physician engagement studies and the AHRQ safety culture assessment.

We can customize surveys or develop custom instruments to fit your needs. Whether you prefer mail, phone, or web, NRC Picker can meet your survey mode preference.

Patient Experience

Behavioral Health
CGCAHPS
Emergency Department
HCAHPS
HCAHPS Picker Plus
Home Health
Hospice
Inpatient
Inpatient - Childbirth
Inpatient - Oncology
Inpatient - Comprehensive Maternity
Inpatient - Rehab
Long Term Care
NICU
Outpatient*
Outpatient General
Outpatient Oncology
Outpatient Rehab*
Outpatient Surgery*
Outpatient Testing*
Physical Environment
Physician Office Visit*

Staff Experience

Employee Experience
Physician Experience

Safety

AHRQ Patient Safety Culture Assessment

*Indicates both Pediatric and Adult surveys are available.