NRC Picker has the capacity and experience to conduct large scale, complex surveys and program evaluations of varying types for federal, state and county government health and human service programs and facilities. Moreover, NRC Picker is advancing the patient experience industry through its contributions to the national CAHPS survey development and has worked with the Agency for Healthcare Research and Quality (AHRQ), The Joint Commission and CMS.
We're setting the pace for improving the quality of health and human services by researching and understanding the multi-dimensional challenges facing our population, providers, and healthcare and social services plans. We have committed ourselves to serving government agencies and our commercial clients whose efforts are directed at continuous improvement goals.