NRC Picker believes patient-centered care is about engaging the patient, the family, the caregiver and the physician in the entire healthcare experience.

That’s why we provide a holistic approach to measuring and improving patient-centered care. Not only do we measure your patients’ experience using the Eight Dimensions of Patient-Centered Care, we simultaneously measure your physicians’ and employees’ engagement using those same eight dimensions.

We provide you with information about the most important aspects of the patient experience, because education and best practices around patient-centered care can be critical in clinical outcomes and the overall patient experience.

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Partner Testimonials

“NRC Picker’s customer service is impeccable, timely and flexible. I’m not afraid to e-mail three associates with a question because I am confident the right person will respond to provide the information I require. The composition of the team exceeds my needs.”

Angie L. Bloyer
Director of Service Excellence
Meriter Hospital

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